Hourly Door Rate/Diagnosis Fee: $169.95
The diagnostic fee covers the time our technician will spend thoroughly investigating the specific problem, which is essential for providing you with an accurate repair quote and ensuring the problem is fixed correctly. If the issue is covered by your extended warranty, this fee will be waived.
Reasons why we are asking: education is very important
The diagnostic fee covers the time our technician will spend thoroughly investigating the specific problem, which is essential for providing you with an accurate repair quote and ensuring the problem is fixed correctly. If the issue is covered by your extended warranty, this fee will be waived.
Reasons why we are asking: education is very important
- If a diagnostic fee is part of a larger repair, explain that it helps determine the best and most cost-effective repair solution
- Clearly state what the fee covers (e.g., time spent using diagnostic equipment, testing components
- Explain how a thorough diagnosis will lead to a more accurate repair estimate and potentially prevent future problem, saving money